日语贸易合规专员（精通excel）

Deliverables/ Scope

-       2 years+ Experience in Customer Service or Business Support;

-       Highly organized, detail oriented, data driven, self-motivated, and comfortable with business software;

-       Strong problem solving skills and demonstrated multi-task capabilities and agility;

-       Work with Amazon’s internal technology teams to develop creative and best-in-class trade compliance business processes that can scale up.

-       Identifying & implementation of improvement opportunities/automations to enhance process efficiency, quality and customer experience with measurable impact

-       Responsible for quality, root cause analysis on process & quality gaps and recommend corrective actions.

-       Creation and maintenance of SOPs and owns process updates

-       Understanding of metrics, deep dive on KPIs, troubleshooting on reports and multiple data sources

-       Flagging any updates received from stakeholders on process to Lead/Manager

Basic Qualifications

-       Bachelor’s degree above

-       Overall 3-6 years’ work experience

-       Basic awareness of China import and export regulation or practice

-       Excellent English/Japanese written and basic verbal communication skills

-       Computer and Microsoft Office skills

-       Strong Analytical ability