Sr. IT Engineer/网络工程师

The IT Engineer (Global Infrastructure) supports MORITEX global IT infrastructure systems. Includes WAN/LAN, Firewall, IDC, Server Room and all application servers such as Exchange server, SAP ECC Server, Lync, AD, SCCM and VM systems and so on. The sites includes MORITEX HQ, MORITEX Shenzhen factory, MORITEX Hong Kong IDC and other sales offices worldwide. 
-Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements.
-Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools.
-Monitor systems and identify performance issues proactively.
-Work within strict time frames and elevate incidents within defined timeframes.
-Test all changes to networks, hardware, software, and hosted applications.
-Monitors service delivery compliance to budget, quality standards and customer and business stakeholder requirements.
-Coordination related to design and setup activities at different stages of a project.
-Work with various vendors and service providers to ensure productive environment.
-Resolve issues and prepare status reviews and reports.
-Professionally represent the infrastructure team as a technical consultant on projects. 
-Maintain the necessary project plans and documentation of all system builds and modifications.
-Interact and coordinate with vendors, suppliers, distributors and contract consultants.
-Maintain a good working knowledge of current infrastructure and future trends.
-Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract.
任职要求：
-Minimum 6 years working experinse on IT infrastructure managment in mutinational company.
-Solid technical background in a hosted services environment including infrastructure networks, hardware, software and telecommunications.
-Experience with incident ticketing systems, workstation management systems and desktop imaging. 
-Knowledge of Microsoft Active Directory, Exchange 2013 and SQL Server.
-Good knowledge of IT security system.
-Experience using automated monitoring tools.
-Ability to identify incident trends in order to elevate incidents in accordance with standard protocols.
-Able to gather relevant information systematically to troubleshoot and resolve issues.
-Ability to work in a team environment.
-Good analytical, problem solving and decision making skills.
-Good attention to detail, testing and documentation.
-Knowledge of ITIL and industry best practices.
-Strong virtualization experience using VMware..
-Experience working with NetApp storage, HP 3Par, Cisco, SonicWall network products.
-Experience in Microsoft System Centre 2012
-Proven track record with hosted desktop and published applications
-Ability to maintain good working relationships with third party service providers and vendors
-Strong problem solving, trouble shooting and analytical skill.
-Good communcatin skill with English writing. 
-Ability to handle multiple conflicting priorities in a professional manner, good planning and organizational skills.
-Ability to interact with business users and trading partners.