Korean Delivery Support 韩语物流专员

What you'll do:

• Handle daily global task regarding delivery request during APAC time zone between service providers (e.g., DHL/UPS and local carriers such as SFE as well as IOR agent) and internal departments (e.g., Customer Service, Premium Service, Partner Service) through using a ticket management tool to achieve global OKR target;

• Support boutiques set up regarding delivery process demands;

• Support APAC domestic orders processing globally including return order;

• Responsible for the effective execution of specified business or project deliverables to time and quality standards;

•  Assure a high level of service both on the time as well as on the quality of the responses;

  
  

Who you are:

• You will be fluent in Korean, English and Mandarin;

• You have knowledge or experience related to B2C or E-commerce;

• You have international commerce knowledge including customs procedures, regulations and documentation;

• You have proactive working attitude and a customer-oriented mindset;

• You are capable of working under pressure and open-minded to adapt to changes;

（We do appreciate all applicants, but only selected candidates will be contacted by us. And all information provided will be kept confidential.）