岗位职责(Job Responsibilities):
1. 良好的系统操作能力及使用经验,能运用Salesforce、SAP等系统及时跟进CRM合同审批、SAP下单、及其他业务相关操作等。
Good system operation skills and experience, be able to use Salesforce, SAP and other systems to timely follow up contract approval, SAP orders process, and other business related operations.
2. 有数据处理及分析能力和经验,针对系统中的订单及业务信息,对历史订单进行数据梳理、筛查和调整,并动态管理和更新系统中的新订单信息,确保相关系统报表数据准确。
Have ability and experience of data processing and analysis. According to the order and business information in the system, make sorting, screening and data adjusting of historical orders, and dynamically manage and update the new order information in the system, to ensure the data accuracy of relevant report from system
3. 参与和推动相关业务信息化跟进和管理,协调IT部门进行系统订单的信息集成, 实现订单全流程跟踪以及信息化管理。
Participate in and promote the business informatization follow-up and management, coordinate the IT department for the order information integration, and achieve the whole process of order tracing and information management
4. 熟练使用办公软件(包含Word、Excel等),做订单全流程跟进,并定期对各类业务数据进行汇总、管理、校对和分析。如销售预测、排产计划、合同报表、库存报表等。
Proficient in using Office software (including Word, Excel, etc.), following up the whole process of orders, and regularly summarizing, managing, proofreading and analyzing all kinds of business data. Such as, FCST, production plan, Contract Summary and Inventory report.
5. 良好的跨部门沟通能力,作为业务对接窗口独立支持所负责区域的业务跟进; 协调各方资源,支持区域业务目标达成。
Good cross-departmental communication skills, independently support the business follow-up in the responsible region; Coordinate the resources of all parties to support the achievement of regional business target.
6. 产销协同管理,负责分配和管理公司产能和库存等资源,协调销售及其它相关部门,支持从需求产生到款项回收的整个业务流程,及时在系统中更新业务状态,并做好文件归档工作。
Production supply and Marketing demand coordination, responsible for allocation and management of capacity and inventory resource. Work with sales and other functional departments to manage the whole order process from opportunity inquiry to payment collection process, and update the business status timely in System. Manage all commercial documents with proper filing.
7. 完成上级经理交待的其他任务。
Complete other tasks assigned by line manager
资历要求(Qualification Criteria):
1. 3年及以上进出口跟单、销售支持或客户服务等相关工作经验,熟悉销售支持和订单跟进及操作流程;优秀应届毕业生也可。
At least 3years related working experience on exporting business follow up, sales support or customer service, be familiar with sales support and orders processing work. Fresh graduates are also welcome
2. 良好的沟通能力和执行力, 积极主动,良好的团队协作精神。
Good communication skill, good execution, proactive, good team work spirit.
3. 本科及以上学历.
Bachelor degree or above.
4. 日语流利、英文可沟通,熟练使用Office办公软件, 善于数据分析。
Good command ofJapanese、English, skilled with MS office software. Good at data analysis.
5. 有Sales force(CRM)及ERP(SAP)相关操作经验。
With Experience on sales force and ERP (SAP)system operation.