Handle daily global task regarding delivery request during APAC time zone between service providers (e.g., DHL/UPS and local carriers such as SFE as well as IOR agent) and internal departments (e.g., Customer Service, Premium Service, Partner Service) through using a ticket management tool to achieve global OKR target;
Support boutiques set up regarding delivery process demands;
Support APAC domestic orders processing globally including return order;
Responsible for the effective execution of specified business or project deliverables to time and quality standards;
Assure a high level of service both on the time as well as on the quality of the responses;